Your privacy matters to viphp. This Privacy Policy explains what personal data we collect from Filipino players, how we use it, how we protect it, and what rights you have over your information under Philippine law.
A summary of viphp's core data privacy principles. The full legal text below governs in all cases.
viphp collects only the personal data that is genuinely necessary to operate your account, process transactions, verify your identity, and comply with PAGCOR regulations. We do not collect data we don't need.
All personal data transmitted between your device and viphp servers is encrypted using industry-standard 256-bit SSL technology. Your data is never sent in plain text across any network connection.
As a Philippine resident, you are protected by the Data Privacy Act of 2012 (Republic Act 10173). You have the right to access, correct, object to processing, and request erasure of your personal data held by viphp.
viphp does not sell, rent, or trade your personal data to any third party for marketing purposes. Data sharing is limited to service providers necessary to operate the Platform and regulatory bodies as required by law.
viphp retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by Philippine law and PAGCOR regulatory obligations. Inactive accounts are subject to data review after five years.
viphp will notify affected players of any material change to this Privacy Policy and will inform players in the event of a data breach that materially affects their personal information, in accordance with NPC requirements.
This Privacy Policy ("Policy") describes how viphp ("viphp," "we," "us," or "our") collects, uses, discloses, retains, and protects the personal data of players, registered users, and visitors ("you") who access or use the viphp website and all associated services (collectively, the "Platform").
viphp is committed to protecting your privacy and handling your personal data responsibly, transparently, and in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173, or "DPA"), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission ("NPC") of the Philippines. As a PAGCOR-regulated operator, viphp is also subject to the data handling requirements set by the Philippine Amusement and Gaming Corporation.
By creating an account on viphp, depositing funds, or accessing the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, please do not register an account or use the Platform.
viphp operates as the data controller with respect to personal data collected through the Platform. As data controller, viphp determines the purposes and means of processing your personal data and is responsible for ensuring that processing is conducted lawfully and in accordance with this Policy.
viphp operates under PAGCOR regulation. All data processing activities are subject to PAGCOR's applicable rules and the oversight of the National Privacy Commission of the Philippines.
For all privacy-related inquiries, correction requests, and data subject rights exercises, please contact viphp's Data Protection Officer at the contact details set out in Section 15 of this Policy.
When you create a viphp account, we collect: full legal name; date of birth (for age verification — must be 21+); Philippine mobile number; email address; and a username of your choosing. This information is mandatory for account creation and cannot be omitted.
To comply with PAGCOR Know Your Customer (KYC) requirements and Philippine anti-money laundering obligations, viphp may request: a copy of a government-issued Philippine ID (e.g., PhilSys National ID, passport, UMID, driver's license, or voter's ID); proof of current address; and where required, source of funds documentation.
When you make deposits or request withdrawals, viphp collects transaction records including: payment method type (GCash, Maya, bank transfer, etc.); transaction amounts in Philippine Peso (PHP); timestamps; and transaction reference numbers. viphp does not store your GCash PIN, Maya password, or online banking credentials — payments are processed through the official payment gateway of each provider.
viphp records your gaming history on the Platform, including: games played; bet amounts; win and loss records; session duration and timestamps; bonus usage; and responsible gaming tool usage. This data is used for account management, regulatory reporting, responsible gaming monitoring, and fraud prevention.
viphp automatically collects certain technical data when you access the Platform: IP address; device type and operating system; browser type and version; referring URL; session duration; and pages accessed. This data is used for security monitoring, fraud detection, and Platform performance optimization.
If you contact viphp support via live chat, Viber, Messenger, or email, we retain records of those communications for quality assurance, dispute resolution, and regulatory compliance purposes.
viphp collects personal data through the following means:
viphp processes your personal data for the following specific purposes:
Under the Data Privacy Act of 2012, viphp processes your personal data on the following legal grounds:
viphp shares personal data with trusted third-party service providers who assist in operating the Platform, including: payment processors (GCash, Maya, BPI, BDO, Metrobank); identity verification and KYC providers; game content providers; cloud hosting and infrastructure providers; fraud detection and cybersecurity services; and customer support platform operators. All service providers are contractually bound to process your data only in accordance with viphp's instructions and applicable Philippine privacy law.
viphp is legally required to disclose player data to: PAGCOR, as the responsible regulatory authority for online gaming in the Philippines; the Anti-Money Laundering Council (AMLC), in respect of suspicious transaction reports; the National Privacy Commission (NPC), in accordance with data breach notification requirements; and any Philippine court, tribunal, or law enforcement authority acting pursuant to a valid legal order.
viphp does not sell, rent, or share your personal data with any third party for their own marketing or commercial purposes. Any data sharing beyond the categories described in this Section requires your explicit prior consent.
viphp uses cookies and similar tracking technologies on the Platform for the following purposes:
Non-essential cookies are used only with your consent. You may manage cookie preferences through your browser settings. Disabling essential cookies will affect Platform functionality and may prevent login.
viphp implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:
viphp retains your personal data for as long as your account remains active and for such further period as is required by applicable law or legitimate business need. Specific retention periods include:
Upon expiry of applicable retention periods, personal data is securely deleted or anonymized such that it can no longer be attributed to an identified or identifiable individual.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by viphp:
To exercise any of these rights, please contact viphp's Data Protection Officer using the contact details in Section 15. viphp will respond to data subject rights requests within 15 business days. Some requests may require identity verification before viphp can process them.
The viphp Platform is strictly prohibited for use by any individual under the age of 21. viphp does not knowingly collect personal data from persons under 21 years of age. This prohibition is mandated by PAGCOR regulations governing online gambling in the Philippines.
If viphp becomes aware that personal data has been collected from an individual who is under 21, that account will be immediately closed and all associated data will be deleted to the extent not required for legal compliance purposes. If you believe an underage individual has registered an account on viphp, please contact our support team immediately.
viphp primarily operates within the Philippines and stores player data on servers located within or accessible from the Philippines. In the course of providing the Platform, certain data may be processed by service providers whose infrastructure is located outside the Philippines — for example, cloud hosting providers or international game content providers.
Where such transfers occur, viphp takes appropriate measures to ensure that transferred data receives a level of protection equivalent to that required by the Data Privacy Act of 2012, including through contractual data processing agreements with all international service providers. viphp will not transfer your personal data to a jurisdiction that does not provide an adequate level of data protection without your explicit consent or a valid legal basis.
viphp reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or PAGCOR regulatory requirements. The updated Policy will be published on this page with a revised effective date.
For material changes that significantly affect your rights or how your data is processed, viphp will notify registered players by email or in-platform notification at least 14 days before the changes take effect, where practicable. Your continued use of the Platform after the effective date of an updated Privacy Policy constitutes your acceptance of the updated terms.
We recommend reviewing this Policy periodically to stay informed of how viphp protects your personal data.
For all privacy-related inquiries, data subject rights requests, or concerns about viphp's data handling practices, please contact viphp's Data Protection Officer:
If you are not satisfied with viphp's response to a privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information about the NPC complaints process is available through official Philippine government channels.
This Privacy Policy was last reviewed and updated in June 2026 and is effective from that date for all viphp account holders.
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